The first AI-native intelligence system for debt collection.
A digital platform that transforms collections into intelligent dialogue, combining AI and data to predict behavior, prevent default, and recover credit.
Discover how hiSofi transforms your operational challenges into opportunities.
YOUR COMPANY NEEDS...
More efficiency in receivables management, with fluid and intelligent processes.
Lean operations with automation that frees your team to focus on strategic activities.
Stronger relationships with your customers, based on dialogue and trust.
YOUR CUSTOMERS SEEK...
Respectful, clear, and personalized conversations without leaving WhatsApp.
Processes that are secure and reliable, avoiding noise and generating peace of mind.
Autonomy to negotiate, with flexible and accessible payment options.
Meet SOFIA
Real intelligence to engage, negotiate, and convert.
Meet SOFIA
Real intelligence to engage, negotiate, and convert.
The strategic partnership across
the entire collection process
+R$0 M
Total Recovered
+0 k
Number of payment plans created
+0 M
Total customers
+0 M
Number of communications sent
Trusted by leading businesses
Security for your customers
and your data.
/ Data Security
Enterprise-grade infrastructure with robust security standards, encryption in transit and at rest, and strict access controls.
/ U.S. & Global Compliance
Compliance with applicable U.S. privacy laws (including CCPA/CPRA), international regulations (GDPR), and financial data protection best practices.
/ Financial Data Protection (GLBA-aligned)
Security controls aligned with financial data protection requirements, including administrative, technical, and operational safeguards.
AI with Ethical Governance
Supervised AI models designed for transparency, non-discrimination, and responsible decision-making across negotiation processes.
Responsible Data Use
Protection of sensitive data and secure interactions powered by ethical and responsible technology.
Algorithmic Transparency
AI engines built with full decision traceability, auditability, and accountability.
Ethical Guidelines
Internal policies ensuring AI systems never compromise consumer rights, regulatory requirements, or institutional values.
The secret of our revolution
A virtuous cycle that drives the learning and efficiency of our AI systems and brings more benefits to our customers
MORE INTERACTIONS
Customers engage with AI agents across multiple channels
MORE DATA
Behavior, timing, language, and payment propensity continuously captured.
GREATER EFFICIENCY
• Conversion rates increase.
• Operating costs decrease.
SMARTER AI
• Predictive models become more accurate.
• More personalized conversations.
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MORE INTERACTIONS
Customers engage with AI agents across multiple channels
MORE DATA
Behavior, timing, language, and payment propensity continuously captured.
GREATER EFFICIENCY
• Conversion rates increase.
• Operating costs decrease.
SMARTER AI
• Predictive models become more accurate.
• More personalized conversations.