hiSofi

Retain subscribers and
recover recurring revenue.

Reduce involuntary churn and reactivate suspended contracts with AI that understands the subscriber lifecycle and acts at the right moment.

Plataforma hiSofi para Telecom
130%+ EngagementPortal accesses rose from 9.11% to 19.52% of the portfolio.
190%+ Closed DealsConversion between accesses and deals went from 64% to 81%.
450%+ Paid DealsPayment conversion jumped from 34% to 64%.
453%+ Recovered ValueFrom R$ 302k to R$ 1.67M in a few days.
Methodology

Collections as an ally of subscriber retention

Delinquency accelerates churn. We solve this with a Data Flywheel that ensures service continuity without losing the subscriber.

Avaliação
Comportamental

IA MAIS INTELIGENTE

Seleção de Canal
& Engajamento

MELHOR SATISFAÇÃO

Negociação
& Resolução

MAIS EFICIÊNCIA

Pagamento
& Processamento

MAIS CONVERSÃO
Features

The technology that retains
subscribers and protects revenue.

We combine churn prediction with Generative AI to identify at-risk subscribers and trigger the right retention journey before the cutoff happens.

/ Behavior Score

/ Behavior Score

Predicts churn risk before cutoff, allowing you to reach the subscriber at the ideal moment with the right retention offer.

/ SOFIA - AI Agents

/ SOFIA - AI Agents

AI that negotiates pending charges via WhatsApp 24/7, reactivates suspended contracts and offers alternative plans autonomously.

/ Whitelabel Portal

/ Whitelabel Portal

Self-regularization interface with the operator's brand. The subscriber resolves everything online in minutes without contacting support.

The intelligence applied to telecom is just one layer of our All-in-One infrastructure.

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