Reduce collections friction and
preserve the member bond.
Regularize monthly fees and copayments with AI that approaches each member with care, empathy and negotiation autonomy.
Collections as an ally of
care continuity
Delinquency threatens access to healthcare. We solve this with a Data Flywheel that regularizes monthly fees while preserving the member bond.
Avaliação
Comportamental
Seleção de Canal
& Engajamento
Negociação
& Resolução
Pagamento
& Processamento
Collections as an ally of care continuity
Delinquency threatens access to healthcare. We solve this with a Data Flywheel that regularizes monthly fees while preserving the member bond.
Avaliação
Comportamental
Seleção de Canal
& Engajamento
Negociação
& Resolução
Pagamento
& Processamento
The technology that takes care of
the plan's financial health.
We integrate Behavioral Scoring and Generative AI to identify members at risk of cancellation and trigger the right negotiation journey with the most appropriate approach.
/ Behavior Score
Identifies cancellation risk patterns due to delinquency, allowing you to reach the member before plan cutoff with an empathetic approach.
/ SOFIA - AI Agents
Humanized AI that negotiates monthly fees and copayments via WhatsApp 24/7 with welcoming and resolute language, respecting the member's moment.
/ Whitelabel Portal
Negotiation portal with the health operator's identity. The member regularizes their situation in a few clicks, without needing to call or visit.
