hiSofi

Smart recovery
without losing the customer.

Turn delinquency into opportunity with AI that understands the user's financial profile and negotiates with precision and empathy.

Plataforma hiSofi para Fintechs
130%+ EngagementPortal accesses rose from 9.11% to 19.52% of the portfolio.
190%+ Closed DealsConversion between accesses and deals went from 64% to 81%.
450%+ Paid DealsPayment conversion jumped from 34% to 64%.
453%+ Recovered ValueFrom R$ 302k to R$ 1.67M in a few days.
Methodology

Collections as an ally of customer financial health

Delinquency compromises the customer relationship. We solve this with a Data Flywheel that ensures credit recovery without breaking the bond.

Avaliação
Comportamental

IA MAIS INTELIGENTE

Seleção de Canal
& Engajamento

MELHOR SATISFAÇÃO

Negociação
& Resolução

MAIS EFICIÊNCIA

Pagamento
& Processamento

MAIS CONVERSÃO
Features

The technology that scales
recovery without friction.

We combine Behavioral Scoring and Generative AI to map the right moment to approach each customer, increasing conversion and preserving brand relationships.

/ Behavior Score

/ Behavior Score

Analyzes financial history and payment behavior to prioritize approaches with the highest conversion likelihood.

/ SOFIA - AI Agents

/ SOFIA - AI Agents

Generative AI that negotiates debts via WhatsApp 24/7 with empathetic language, respecting the regulatory limits of the financial sector.

/ Whitelabel Portal

/ Whitelabel Portal

Negotiation interface with the fintech's brand. The debtor resolves everything in minutes via PIX, card or custom installment.

The intelligence applied to fintechs is just one layer of our All-in-One infrastructure.

cookie

Your privacy matters

We use cookies to improve your browsing experience and analyze website traffic. Privacy Policy