hiSofi

Intelligence that adapts.
Infrastructure that recovers.

hiSofi has an All-in-One platform that maximizes the ROI of your portfolios: replace rigid collection rules with campaigns orchestrated by our AI engine.

Cliente usando a plataforma hiSofi
All-in-One Platform

The strategic partner for
the entire collection process.

hiSofi
Collections CRM
Whitelabel Negotiation Portal
Omnichannel Orchestrator
Rules Engine
Multi-agent AI
Integrations Hub
Intelligent Campaign Manager
Business Intelligence
Ecosystem

The Intelligent Recovery Cycle

A virtuous cycle that drives the learning and efficiency of our AIs and brings more benefits to our customers.

Behavioral
Assessment

SMARTER AI

Channel Selection
& Engagement

BETTER SATISFACTION

Negotiation
& Resolution

MORE EFFICIENCY

Payment
& Processing

MORE CONVERSION
Intelligence & Digital Engagement

The AI Engine that orchestrates,
negotiates and converts.

/ Omnichannel Orchestrator/ Event Tracking/ SOFIA - Generative AI Agents
/ Whitelabel Collection Portal/ Collections CRM/ Personalized Communication
More Conversion & Operational Efficiency

Seamless journeys from communication
to payment, centralized in
a single platform.

Digested & Actionable Data

Strategic and actionable insights drive continuous improvement of your strategy

/ Behavior Score/ Intelligent Campaign Manager/ Business Intelligence Dashboard
Intelligence & Digital Engagement

Leaders trust hiSofi for a clear reason: We achieve more returns in less time.

0%+ EngagementPortal accesses rose from 9.11% to 19.52% of the portfolio.
0%+ Closed DealsConversion between accesses and deals went from 64% to 81%.
0%+ Paid DealsPayment conversion jumped from 34% to 64%.
0%+ Recovered ValueFrom R$ 302k to R$ 1.67M in a few days.

Companies that trust our solutions

Empresas parceirasEmpresas parceirasEmpresas parceiras
Security

Security for your customer
and for your data.

/ Data Security.

Infrastructure with robust security standards and end-to-end encryption.

/ Active Compliance.

Adherence to local legislation and audits with major partners.

/ AI with Ethical Governance.

Supervised models focused on transparency, non-discrimination and empathy in negotiation.

Data Protection Compliance.

Rigorous information security practices in compliance with LGPD and international regulations.

Responsible Data Use.

Protection of sensitive data and secure interactions with ethical technology and responsible use of information.

Algorithmic Transparency.

AI engine designed with complete traceability of each decision, ensuring total algorithmic accountability.

Ethical Guidelines.

Internal policies that ensure AI never compromises consumer rights or institutional values.

Integrations

One platform,
endless integrations

Plug-and-play connection: integrate your ecosystem with our AI engine in a few clicks.

Diagrama de integrações hiSofi

For us, transforming collections is also transforming
the future of relationships.

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